Orders are typically placed through a sales representative from our company. You can get a sales representative assigned to you by calling  310-774-6518 or emailing sales@eaglegovernmentsales.com From there a sales representative will reach out to you with their own personal information for you to use to contact them. At this time we are taking orders through the phone or email. We also take in person orders.  

Shipping times for products vary. Some may ship next day while others a week to ship out. Some may be digital products that can be given almost instantly. Some orders may also be customized or made solely for the client. We are an individualized firm and no two orders are generally alike. This means we include in your quote an estimated shipping time and your sales representative will follow through any changes along the order process. 

Contact us at 310-774-6518, sales@eaglegovernmentsales.com, or through your sales representative. From there we can get the return process started. There is a 14 day return policy or exchange window. However, a return or exchange are on a case by case basis. They are typically approved for reasonable reasons. 

This is because the of the nature of our business where each order is bespoke and custom to the client. Some items are generally non returnable or others may be easily returnable depending on what is purchased. For example, it would be difficult to return used groceries. However, for example there are some cases where the error is on our part and a return could be warranted. 

Clients are almost always given a quote. From there they almost always receive an invoice and receipt for their order. With authorization over the phone and email we are able to bill some clients directly through our manual system. We also offer in person payments. This is due to the nature of our business where this a common place. Checks and wires are also excepted form of payment. Your payment preferences will be discussed with you sales representative. 

Absolutely we are. We have past the difficult and stringent process of obtaining a CAGE, Unique Entity Identifier (UEI), and Employer Identification Number (EIN). Check through https://sam.gov/

CAGE # 09E19

UEI # GX2XDZNR6RG8

DUNS# 119406336

EIN #  331678365

We have special relationships with vendors and sales representatives in order to get our customers the best products, fasting shipping times, and cheapest price. Our vendors are almost exclusively in America. We have many different vendors and are actively sourcing more. If there is a specific vendor you would like us to go through we can probably go through them. We are a drop shipper for almost all of our products. This enables us to have a large selection of millions of products to serve virtually almost any need. Our speciality is getting and shopping around for the best pricing through these vendors. From there we can get the best shipping times and do any tedious work needed to get the order completed. We can do custom products to general widely in stock products. We take out the issue of searching and following through with receiving items at great prices and at the time you need them to be delivered. 

We are headquartered in Los Angeles, California. We have a LLC in California.

Contact us at 310-774-6518, sales@eaglegovernmentsales.com, or through your sales representative personal contact information.